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Etoile: Office furniture design becomes an experience

Etoile
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Etoile and i-furniture: a winning partnership, based on the realisation that in today's market, the space for product-centric companies is continually shrinking. The future belongs to companies that know how to look beyond themselves, and offer an ecosystem of valuable customer services by implementing tailor-made technology solutions. The story of Etoile is emblematic.
The player
Etoile is a company from the Marches region, a specialised manufacturer of partition walls and high-end office furniture. Its assets include thirty years of experience, 100% Made in Italy eco-friendly production and quality furniture solutions, but its consultancy, design and assistance services are what make the difference. Because Etoile does not just produce furniture solutions: its daily goal is to create customised solutions inspired by the concepts of design and functionality. Etoile creates tailor-made projects, with outstanding attention to detail, not only for the product, but above all for the client’s purchase experience.
The challenge
Taking the customisation/design process to an even higher level, to consolidate the brand's market reputation, which has always focused on adherence to agreed costs, deadlines and deliveries. To meet this challenge, Etoile chose Apra as its technology partner with the i-furniture solution.
The solution
i-furniture
Together with Etoile, we industrialised and computerised all the company’s production processes, and introduced genuine cultural change with training workshops for their team. Innovation is important, is not enough on its own for grasping new opportunities: this requires a new approach, starting from the heart of the company and reaching out to involve the entire supply chain.

Thanks to the solutions offered by the i-furniture suite, Etoile can manage:

- the 3D design of customised furniture solutions;
- client order booking;
- the entire supply chain;
- automated production planning and management with integrated Industry 4.0 processes and machines;
- real time performance and criticality analysis.

In collaboration with the i-furniture team, we have introduced a new approach which goes far beyond merely technological considerations. Together we have restructured our information flows and optimised our internal processes. The results are easy to see: reduced production times, record lead times, guaranteed three-week deliveries and increased turnover. There are also concrete benefits for the reputation of our brand, which is renowned for its quality, reliability and innovation.” Alessio Santoni, Managing Director, Etoile.

Innovation. Training. Results. These are the three key concepts offered to furniture companies by the i-furniture suite: the concrete result is value creation for the client. Inevitably.